Digital Room Services

Digital Room Services

Solution Overview

Digital Room services is an advance solution for hotels to enhance their system. With digital room services you can give to your guests all the required information they need on their Smartphone’s – general information about hotel, complete room service menu with the option of self-ordering , digital menu of restaurant, bar beach-bar, night- club or any other advance services of hotel. A hotel represents the height of hospitality. It’s a guest’s home away from home. Previously when guests needed room service, they called the reception desk for order room services but today they can order via digital room service mobile app directly using their smart phones. Customer’s expectations and behavior have changed now. Soon smart phones will play a great role in any hotel stay from check-in to check-out.

  • Power admin panel
  • Referral system
  • Dashboard statistics
  • Push notifications
  • SMS / Email alerts
  • Single page checkout
  • Payment online
  • Multilingual
  • Users management
  • Kitchen manager
  • Delivery manager
  • Reports
  • Order showing in calendar
  • Card or cash on delivery

Admin Module

Panel which control whole the system setting for administration. It helps admin to setup pages, content, food items, payment setting etc. However following are the main features of admin.

  • Create unlimited menu categories, items, add-ons
  • User management, options
  • Customers management
  • Order management
  • Language management
  • Loyalty points and referral settings
  • Location management
  • Manage settings
  • Reports
  • Custom pages
  • Orders view in calendar and summary

Delivery / Receptionist Manager

Now hotel don’t have to worry about staff to support peak times since the DRS system reduce the working hand and perform effectively. A mobile room service system can help to improve hotel staff efficiency, as there will be fewer direct interactions with them. This app connects hotel and guests, and makes it easy to organize guest services, amenities, tours and transfers etc. Following are the key features of delivery panel :

  • View out to deliver orders
  • Send orders for delivery
  • Profile management

Kitchen Manager

It’s a panel where kitchen manager controls and perform for the leads. Guest can order from his/her room by selecting menus. The kitchen manager will receive alert of the order via panel and process delivery as soon as possible. Following are the key features of kitchen manager:

  • View processed
  • Send orders to out to deliver
  • Assign delivery
  • Profile management

End Users

Since the app helpful for the guest during the stay in hotel, he can order for services, amenities or food etc and pay directly from the app by the card with easy checkout module of app.

  • View menus & items
  • Book an order
  • Single page checkout
  • Pay online/offline
  • My profile
  • My addresses
  • My orders
  • Tour package
  • Check-in-alert
  • Shopping
  • Track order
  • Wakeup calls
  • Gallery

Contact us! for best designing, features, functionalities and service for your idea.


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Copyright @ 2019. All rights reserved by Thelean.